Especially in more recent years, dental practices have faced many challenges, including staff shortages and
turnover as well as insurance processing and billing collections. However, with the larger scale and volume,
Dental Support Organizations can also struggle with keeping customer service consistently high, managing multiple
locations, higher overhead costs, and much more.
Fortunately, Dental Support Specialties is equipped to handle even the largest groups of practices with our
experienced dental professionals. From DSO phone answering to DSO chart auditing and billing, we can help your
group of practices thrive, so contact our team today!
What Sets Us Apart
At Dental Support Specialties, we stand out as unique from other administrative support companies in that:
- We can schedule appointments directly through your practices’ software.
- We have been in business for more than 15 years.
- Our team members have dentistry-specific experience.
- We are conversion experts.
- We have expertise in dealing with dental insurance.
- Contracts with us are month-to-month.
- We develop long-term relationships with our clients.
- Our pricing is not based on the percentage of treatment scheduled, which can save you money.
- We offer 100 percent full service.
For DSOs, these features are particularly beneficial to the bottom line, and we can help you bring in more revenue
as a result.
What We Do
Our services, some of which are listed below, can be catered to your DSO’s specific needs.
DSO Phone Answering
Although having an automated message machine may seem like an affordable option for multiple offices, studies
show
that people tend to hang up instead of leaving messages. As friendly, professional humans, we can answer phone
calls
to your practices and schedule appointments using your software suite, helping your teams stay busy and
productive.
DSO Billing
When you have so many practices to manage, dental insurance verification as well as other billing details can
fall
through the cracks, costing you the revenue you’re entitled to. In addition to handling these issues, we can
also help manage your insurance aging reports, which can ensure your practices are paid money they’re owed.
If necessary, our team can also make collection calls to patients and make sure accounts receivable are taken
care
of properly.
DSO Chart Auditing
With multiple patient bases to keep track of, chart auditing can feel like a colossal undertaking. Let our team
identify inactive patients and those who haven’t completed treatment for each practice, giving you a clearer
idea of how each one is performing. We can even help with reactivation by contacting patients and scheduling
follow-up care.
Who We Work With
Whether you own one practice or a fleet of 20 or more, Dental Support Specialties can meet your needs and take
excellent care of your patients. Some of our current clients include successful DSOs throughout the country,
including Heartland and 42 North.
If you are interested in working with us or learning more about how we could assist your DSO, don’t hesitate
to reach out to our team!
