Providing seamless administrative support for dental practices, Dental Support Specialties offers a fully custom solution that allows your team to focus on quality patient care while we take care of the rest.

Growing Dental
Practice
Profitability

Dentist talking to dental patient

Growing Dental Practice
Profitability

At Dental Support Specialties, we work hard to become an extension of your team above all else. Whether we’re answering phones, scheduling appointments for your patients, or supporting your insurance/AR needs, we will integrate seamlessly with your staff and systems while keeping track of even the littlest details. You can count on us to maximize your efficiency and opportunity in ways you never thought possible!

We Can’t Wait to Help You Succeed

What are the tasks that are bogging down your dental office? We’re ready to jump in and make a difference, whether it involves picking up phone calls, assisting with insurance paperwork, tackling big projects like credentialing, or more!

Animated calendar and clock Animated calendar and clock Phone & Scheduling
Support Animated dental insurance form Animated dental insurance form Insurance
Billing Animated shield with check mark Animated shield with check mark Accounts Receivable
Recovery Animated chart Animated chart Eligibility & Insurance
Verification Animated star Animated star Special
Projects Animated cogs Animated cogs Customized to
Your Needs
Explore All Our Services

Making Good Practices
Truly Great

When a member of Dental Support Specialties answers the phone, your patients will be able to tell we’re smiling from the other side! In fact, don’t be surprised if they ask for us by name at the next appointment. Our team goes above and beyond to keep your schedule full while also prioritizing accountability, compliance, and top-tier customer service every step of the way.

Smiling dental office specialist shaking hands with dentist

We Always Go
The Extra Mile
For Our Clients

Since 2006, we’ve worked tirelessly to not only pioneer an incredible, new concept – supporting dental offices remotely with their administrative needs – but also perfect it. Today, our team provides essential services to practices all across the United States and Canada. Wondering if our expertise is worth it? Check our clients’ feedback and learn more about the difference we can make!

Learn More About Us

“I have worked with DSS for over 5 years now in multiple locations. They are ALL IN when it comes to collecting your money, answering your phones and scheduling...”

Practice consultant Hollie B
Hollie B, Practice Consultant
Kingsport TN

“I have used Dental Support Specialties for several months while we were short staffed. Our patients never knew the difference. Her staff is amazing...”

Client Pater S
Pater S, DDS
Gettysburg, PA

“Mary Beth listened carefully to gather information about me, my concerns, and my practice needs. After assessing my needs, she presented different options...”

Client Albert M
Albert M, DDS
Pittsburgh, KS
Read More Reviews

Frequently Asked Questions

Can You Help Fill My Schedule?

If you’re looking to see more patients and up your production, our team of dental experts can help you do exactly that. We’ll answer your phones and schedule appointments when your team can’t and will work to make sure patients follow-up on routine care and on-going dental work.

My Insurance Aging is Out of Control?

Handling dental insurance is an often time-consuming task that most teams are simply too busy for, but we’re ready to shoulder the burden for you. When you partner with DSS, our team can make sure your insurance reports are up to date and talk directly with Insurance Companies to guarantee that you’re getting what you’re owed in a timely manner.

How Do I Better Organize Accounts Receivables?

Does your team have issues talking to patients about money and collections? Our kind, compassionate, and skilled specialists can handle these sensitive situations in a way that keeps your cash flowing while making sure your patients feel well taken care of. We can even train your team to do the same!

My Front Desk Employee Left. Can You Help?

Are your phones ringing, but you simply don’t have enough people to answer them? Let DSS fill in the gap with our phone administration services. We’ll work seamlessly with your current practice software, so whenever we schedule someone, it will seem like it came from your own front desk!

What Can I Use Dental Support Specialties For?

We are the first support and services center passionately dedicated to dental professionals, and the only all-in-one solution for your practice. Our all-star team members can handle any administrative task typically handled by the office receptionist, insurance coordinator, hygiene coordinator, or scheduling/treatment coordinator.

How Will You Know Our Protocols?

Our on-boarding process is very detailed, and we are extremely adept at learning and implementing our client’s protocols. We live by the mantra that “feedback is a gift,” and our account managers are always looking for ways to use feedback to improve our delivery and mold our support into your ideal team member.

How Will You Communicate with My Practice?

Our convenient and HIPAA-compliant, secure web portal provides details on all completed services. Your team will have real-time access to a personalized dashboard, and we keep meticulous records of the support provided to your practice. Total transparency and a record of everything we do ensures nothing ever gets lost!

Can You Use My Practice Management Software?

Our team of specialists work with all dental software programs, creating a seamless integration of our support services. We use the infrastructure you already have in place… no need for additional software installations!