Dental Support Specialties Blog

To get the right answers, you must ask the right questions—this may sound like a fortune cookie, but it’s true! And when it comes to making sure your dental practice gets paid on time, you definitely want to ask the right questions.

If one step of the claims process goes wrong, dental insurance won’t pay you, which can hurt your business. What exactly should you be asking when you verify dental insurance? Keep reading to find out just four of the basic questions you need answers to!

When you graduated from school, you may have thought your days of writing were behind you. Dentistry doesn’t seem like an industry that involves writing, but when it comes to dental insurance claims, you need to write a narrative or justification and context for treatment in a statement called a narrative.

While this narrative doesn’t have to start with “once upon a time,” it does need to tell a story—your patient’s dental story. To help you write a good narrative for each insurance claim, here are some tips to keep in mind.

When you decided to be in-network with dental insurance, you knew that it would attract more patients and help your business. However, working with these companies can get complicated. Case and point, a patient is covered by two insurance plans. You now have to do double the paperwork!

Coordination of benefits (COB) is essential if you want to be paid on time and correctly. Although there are more complex situations not discussed here, below are some rules that can help you get the basics of COB down.

You’re not a layperson, so the world of dental insurance isn’t a confusing mystery. However, if you have a patient with two insurance plans, verification and billing can get mirky, even for professionals as seasoned as your front desk team! Which plan is the primary and secondary? How do you process the claims for the same services? How can you receive payments smoothly? Understanding more about this situation can help you know what to do next.

Thanks to mass outsourcing of jobs overseas, you may have a negative view of outsourcing period. You may view it as taking away from someone else’s work and earning potential, but it’s not always like that. Sometimes, outsourcing can have an overwhelmingly positive outcome! Namely, outsourcing dental insurance verification can help your dental practice run more smoothly. What are some reasons to make this change? Read on to find out!

During dental school, you learned many clinical skills that serve you well on a day-to-day basis, but running a practice requires just as much business savvy. You don’t have to be an insurance expert, but understanding some of the financial basics like insurance verification can help you comprehend your practice’s needs and help everything work more smoothly.

What exactly is insurance verification? Why is it important, and how should it get accomplished? Read on to find out!

To the untrained eye, medical and dental insurance billing can seem exactly the same. Some people may question why they are separate at all. As a dentist, you may not be an expert in dental insurance in your practice, but you know you need to work with one who understands this often-confusing field.

When you know what makes dental insurance unique, you’ll learn how getting support for dental insurance verification can help your practice succeed!

As the owner and operator of a small business, you have your hands full every day. You not only see dental patients, but you also oversee the finances. You can’t do everything alone, which is why you’ve hired front desk personnel to help you with daily payments.

What many dental practice owners don’t see or realize is that getting paid isn’t always a simple, quick transaction. It can consist of many little time-consuming tasks, especially if you work with dental insurance. What are the main tasks necessary to get the money you’re owed? Read on to find out!

In life, there are plenty of rewarding relationships that deserve your time and attention. If you’re a dentist, however, in addition to family and friends, two relationships you shouldn’t neglect are with your patients and your support staff—if you want to be successful.

Why are these relationships so important, and how could your choice of an administrative service company affect them? Keep reading to find out!

As a dentist, you know education plays a vital role in your success. After all, you attend continuing education coursework every year to keep your skills and knowledge updated. But you also understand the high value of wisdom gained in on-the-job clinical experience.

When looking for an administrative professional or a support company for call-answering services, years of experience count for even more. Why would you rather work with someone who has years in the field over someone straight out of school? Here are just a few reasons to consider.