Dental Support Specialties Blog

When you chose to become a dentist, you may have thought about the financial gain you could have, but you probably didn’t necessarily realize how much you’d need to understand about business and accounting to be successful. Well, the truth is that there is a way that you can stick mostly to the clinical side of your small business: you can outsource the billing process and accounts receivable recovery.

In this post, you’ll learn more about accounting and billing, why you may need support, and how outsourcing can benefit your practice.

Like it or not, choices have consequences. If your patient makes a poor decision, such as not brushing their teeth, the natural consequence is facing cavities, gum disease, and other oral problems like tooth loss. Although your patient may not initially want to brush their teeth, they ultimately should decide to do it to avoid these bad outcomes.

Verifying dental insurance is a choice that every dental practice should do, but what are the potential consequences of failing? What could happen if you don’t confirm a patient’s dental insurance information before filing claims? Keep reading to find out!

At your dental office, you’re all too familiar with encouraging your patients to have healthy habits. You instruct them to brush and floss their teeth every day and come for an appointment at least every six months. They may question whether having this visit so often is really necessary, but you know it is!

When it comes to dental insurance verification for the patient, you may wonder whether it really needs to be performed before every appointment. If you want your payment from the insurance company to arrive on time, yes, it does! In this post, you’ll learn a little bit about the verification process and why this process should be done for each patient prior to every visit.

In dental school, you studied and started to master the clinical side of being a dentist: you know the anatomy, treatments, technology, and more. By the time you finish dental school, you can feel ready to open your own practice! But you might not have learned the logistical part of running an office and working with dental insurance. If you aren’t familiar with dental insurance verification, for instance, your practice can struggle! Here are the basics you need to know about verification and the steps involved.

Your dental practice stays busy on a day-to-day basis. You have a steady influx of new patients, and your current patients seem happy, but your revenue doesn’t seem to reflect this apparent success. When your office manager recommends outsourcing dental billing, you wonder whether it would be beneficial for you. It’s definitely something you should consider! Why? Check out these reasons!

Talking on the phone can be anxiety-inducing for many people. In fact, about 90 percent of Gen Z-aged people are uncomfortable with speaking on phone calls. They much prefer texting or emailing for communication. But as a dental professional who takes phone calls, you need to know how to handle this situation. Here are the steps to a successful call!

In this digital age, texting and emailing seem to have become the preferred method of communication. In fact, a recent study conducted in Australia estimated that 90 percent of Gen Zers are uncomfortable talking on the phone. However, when it comes to healthcare and dental care, communication can more complex and require “old school” phone calls. But do dental practices really still need phone answering services?

The answer is a strong yes! Offices have enough calls coming in to justify answering services over using a machine. Need more reassurance that this service is necessary? Here are two important reasons!

In some choices in life, such as choosing a restaurant, several of the options are equally good. You can employ the age-old “eeny, meeny, miny, moe” technique and probably be just fine. However, important decisions require careful consideration and weighing options before selecting the right one. In your dental practice, for instance, you can’t afford to be lackadaisical about significant business choices. If you want to have a dental answering service, you’ll need to make sure they have these essential features.

In 2024, do you have goals you want to achieve for your dental practice? If you’re like most practice owners, you probably want to get more patients through the door. Once they’re in your office, your clinical prowess and personable chairside manner can win them over, but if you aren’t using a call answering service (or the right one), you could lose potential patients with the first phone call.

Although the year is basically half over, it’s not too late to take a step in the right direction for your practice. Here are three good reasons you should take advantage of a call answering service now.

In evaluating your practice’s performance, you’ve found that many phone calls are going unanswered. You’re not alone! In fact, about 25 to 33 percent of phone calls to dental practices aren’t picked up. And many of these are a lost opportunity to get a new patient or schedule an appointment that could raise your revenue. Obviously, you should seriously consider a dental call answering service like Dental Support Specialties (DSS).

However, not all answering service companies are the same. In fact, DSS has some important distinctions that separate our team from the rest.