
Do you wish you could read your patients’ thoughts? Wouldn’t it be nice to know what they like or dislike about their experience with your practice? Every now and then, it can be beneficial to put yourself in your patients’ shoes and imagine what they’re thinking. By doing this exercise, you can get an idea of ways you can improve.
Put yourself in their position as they call your practice to make an appointment. Dental scheduling should be quick and easy, but it’s lunch hour. This means having to leave a message with an answering service and getting called about it later. In case you don’t know, we’ve shared what your patients are thinking at this point and how Dental Support Specialties can help!
(more…)