Dental Support Specialties Blog

Denied. No one wants to receive this message, especially when it comes to insurance claims. If you get one tiny detail wrong in a claim, the company sends it back unpaid, and your practice is left having to do rework. However, knowing some of the most common reasons insurance companies deny claims can help your team work more efficiently and get you paid in a more timely manner. Here are several mistakes to watch out for before your team sends claims in!

After an appointment, you see your front desk personnel is struggling to keep up with the all the responsibilities they balance. While they are on the phone with insurance companies, they try to check patients in and out and collect co-pays. Some days, you may wish you could drop dental insurance entirely! As much as you might dislike it, dental insurance is necessary for your practice to succeed. Keep reading to learn why dental insurance verification is important and what your two options are for dealing with this challenge.

As a small business owner and a dental expert, you have enough problems on your hands. In addition to the daily problem-solving you do in treating your patients, you are concerned about your office functioning smoothly. In fact, that’s why you’re considering getting a dental answering service to help with scheduling support. You know it is supposed to help your office team focus on serving patient in-person, but you wonder whether it will just give you more problems to deal with. Not when you partner with Dental Support Specialties! Here are three logistical or technical problems you won’t have with our team by your side.

As a dentist, you come from years of advance clinical training, and you take many hours of continuing education coursework to keep your skills and knowledge honed. As a result, you may consider yourself a dental expert first, not businessperson; however, you are a small business owner, and if you aren’t attending to this side of your practice, it is not likely to succeed.

With owning a business comes many issues that you may not be as familiar with like accounts receivable recovery. Here are three common problems that many dental practices deal with and how Dental Support Specialties can meet your needs and bring in more revenue!

You hire a dental answering service to take calls that come in while your staff members are out on vacation. However, you worry about how well they will represent your practice. What if the patient has questions? What if your practice is a specialty office? Can the service company still help you?

Before you decide to hire a service company like Dental Support Specialties, you want to know they can handle the challenges that come up. Our team is uniquely qualified to serve three types of dental practices: general, periodontal, and oral surgery. Here are the challenges we often face with these types of practices and how we address them.

Just when you get into a groove, a staff member decides to leave for another practice, moves, or simply is out on parental leave for several months. You dread the idea of having to start from scratch with someone new. There are so many steps involved with bringing a new dental employee onboard, but you worry that turning to a support company may be just as difficult.

We have excellent news! Instead of hiring someone new, Dental Support Specialties takes care of the most time-consuming steps for you and integrate quickly with your team. What are the steps we save you from? Read on to find out!

The countdown is over. The ball has dropped. It’s now 2022! You may have plenty of personal resolutions, but do you have any goals for your practice? Would you like to bring on an associate? Or maybe you’re considering hiring more hygienists or dental assistants.

Before making a costly decision about your business, you need to have all the numbers straight, which can be difficult if you still have unpaid dental insurance bills. Now is the perfect time to work with Dental Support Specialties to get your practice’s dental insurance verification in line.

To have a successful small business, you bring in as much revenue as you can. However, more income isn’t the only way to become profitable—you also have to cut down on your expenses. In a dental practice, there are plenty of costs and overhead: rent, equipment, supplies, phone and internet, just to name a few. At first glance, it may seem like adding on another service would only add to your expenses, but Dental Support Specialties can actually help reduce your expenses. How? Read on to find out!

If you’re considering hiring a dental answering service, you may have many questions, especially how do you know whether you’ve found the right company? We recommend asking your prospective candidates, like Dental Support Specialties, these questions to help you determine whether your investment will help your practice. By doing your research beforehand, you can move forward with confidence that you’ve selected the right company to handle your phone calls.

At the end of the year, many people reflect on their progress and make goals to improve the following year. As a small business owner, you may do something similar. How could your dental practice do better in 2022?

Getting and keeping patients is a common struggle in dentistry, which is why you probably invest money into marketing for your practice, maintaining a great website, and providing the best care you can. At first glance, that may seem like everything you need to succeed. So why would you need a dental scheduling company? Read on to learn ways Dental Support Specialties can help you achieve goals for your practice.