Dental Support Specialties

Act Now: How Our Scheduling Support Can Help Your Practice Over the Holidays

October 5, 2021

Filed under: Uncategorized — dentalsupportteam @ 6:34 pm
woman answering calls with holiday décor in the background

Although it may feel early to be thinking and planning for the holidays, it’s actually the right time to start looking ahead. You love the holidays, and you want your team to enjoy themselves with their loved ones. But who will be answering incoming phone calls while everyone’s out? During the holiday vacation, your patients may want to take advantage of their extra time to call your office and schedule appointments. If no one is there to answer, these patients won’t be able to get dental work in the calendar.

Perhaps you think turning the answering machine on will suffice, or maybe you have an answering service taking messages for you. At first glance, this kind of solution may seem to resolve the problem, but it doesn’t. Here’s the truth about most dental answering services and how Dental Support Specialties is different from the rest.

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Communication: Get the Most Out of Your Patients’ Dental Insurance at the End of the Year

September 30, 2021

Filed under: Uncategorized — dentalsupportteam @ 6:49 pm
wooden cube changing from 2021 to 2022

Can you believe that 2021 is almost over? Compared to 2020, this year has flown by, which means that time is running out for your patients who haven’t used their dental insurance benefits to the fullest potential. Your patients may not have scheduled their final cleaning and checkup or necessary dental work, leaving available insurance money on the table. Your patients are only human and may need to be reminded of their benefits and the fact that they reset in January. In this post, you’ll learn why it’s important to communicate with your patients about how to use their insurance benefits and ways to reach them successfully.

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You’ll Thank Us Later: 4 Reasons to Outsource Dental Insurance Verification

September 15, 2021

Filed under: Uncategorized — dentalsupportteam @ 6:40 pm
woman smiling while working on dental insurance verification

Insurance—it’s a necessary evil in the dentistry profession. If your practice accepts and works with dental insurance, you likely already know the struggles involved. But what other choice do you have? You could actually outsource dental insurance verification to Dental Support Specialties! Here are four reasons why you should consider taking this arduous task off your front desk team’s plate and giving it to us.

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Not All the Same: How Our Dental Answering Service Stands Out

September 3, 2021

Filed under: Uncategorized — dentalsupportteam @ 6:32 pm
glowing balloon standing out and showing different dental answering service

Basically anyone can answer a phone. It doesn’t take much to do the bare-bones minimum of saying hello, taking a message, and hanging up, which is what most dental answering service companies do. You may think all dental answering services are the same; however, Dental Support Specialties takes your incoming calls differently. How are we unique? Why is it important to have a skilled expert answer incoming calls? Read on to find out!

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3 Simple Tips to Keep Your Schedule Full

August 31, 2021

Filed under: Uncategorized — dentalsupportteam @ 8:32 pm
empty calendar needing dental scheduling

You can hear a pin drop. Your practice is empty again, just waiting for the next scheduled patient to come. A gap now and then isn’t the end of the world, but they are lost opportunities to bring in additional revenue. But did you know that you don’t have to attract new patients in order to increase your productivity? Here are three tips for maximizing your current patient scheduling and keeping your schedule full.

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How to Approach Following Up with Patients

August 18, 2021

Filed under: Uncategorized — dentalsupportteam @ 8:30 pm
notebook with follow up written in it

You don’t understand it—for the number of patients you have on record, your practice should be making more revenue. Sure, you could invest more time and money in trying to bring in new patients, but you already have a pretty decent list of patients to work with. What’s the answer to help your practice succeed and have more rewarding scheduling? Following up with the patients who have cancelled appointments and have treatment plans still needing to be completed. Keep reading the post below to learn how to follow up with these patients and maximize your existing patient base.

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Dental Insurance Verification: The Key to Getting Paid On Time

August 5, 2021

Filed under: Uncategorized — dentalsupportteam @ 8:27 pm
dentist holding a piggy bank getting help with dental insurance verification

In a perfect world, your practice would get paid immediately after a patient has undergone treatment and you finished filing insurance claims. There would be little or no delay in receiving payment through dental insurance, and you would be completely up-to-date in your practice’s income. We don’t live in a perfect world; however, that doesn’t mean you’re forced to deal with late payments from insurance. The solution? Dental insurance verification. Read on to learn how this one tip can save you time and money.

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The 3 Types of Practices We Serve

July 28, 2021

Filed under: Uncategorized — dentalsupportteam @ 7:08 pm
multiple dentists talking together

Over the years, you’ve worked hard, undergone years of training and clinical experience to get where you are today. Don’t you wish you could have a support staff with expertise in your field of dentistry too? With Dental Support Specialties, you can! In addition to general practices, we also assist periodontal offices and oral surgery practices. Read on to learn how we can help each type of practice succeed.

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Struggles of Dental Staffing and How We Fix Them

July 15, 2021

Filed under: Uncategorized — dentalsupportteam @ 7:19 pm
help wanted sign for dental staffing

“Good help is hard to find.” You’ve heard the old saying before, but it has never been more applicable than in the last several months. As the economy picks back up, and businesses have reopened, it seems that every company is hiring and desperate for more workers. Although some blame generous unemployment benefits, there may be other factors at play. In the dental field in particular, some practices are struggling to find employees to handle the background administrative work. Fortunately, we have the solution! Here are two major problems with dental staffing and how Dental Support Specialties can meet your needs.

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Chart Auditing: Find and Bring Back Inactive Patients

July 2, 2021

Filed under: Uncategorized — dentalsupportteam @ 7:12 pm
stack of printed files for chart auditing

You don’t understand it. Your dental practice should be bringing in more revenue than you are. How can your business perform this inefficiently when you have so many patients already in your system? Do you really need to spend more time and effort acquiring new patients? At first glance, these numbers can be deceiving. The real numbers you need to consider are the inactive patients and those who need to complete a treatment plan. In this blog post, you’ll learn why you need to know these numbers and how Dental Support Specialties can help your practice maximize your management software through chart auditing.

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