Dental Support Specialties

Basically anyone can answer a phone. It doesn’t take much to do the bare-bones minimum of saying hello, taking a message, and hanging up, which is what most dental answering service companies do. You may think all dental answering services are the same; however, Dental Support Specialties takes your incoming calls differently. How are we unique? Why is it important to have a skilled expert answer incoming calls? Read on to find out!

You can hear a pin drop. Your practice is empty again, just waiting for the next scheduled patient to come. A gap now and then isn’t the end of the world, but they are lost opportunities to bring in additional revenue. But did you know that you don’t have to attract new patients in order to increase your productivity? Here are three tips for maximizing your current patient scheduling and keeping your schedule full.

You don’t understand it—for the number of patients you have on record, your practice should be making more revenue. Sure, you could invest more time and money in trying to bring in new patients, but you already have a pretty decent list of patients to work with. What’s the answer to help your practice succeed and have more rewarding scheduling? Following up with the patients who have cancelled appointments and have treatment plans still needing to be completed. Keep reading the post below to learn how to follow up with these patients and maximize your existing patient base.

In a perfect world, your practice would get paid immediately after a patient has undergone treatment and you finished filing insurance claims. There would be little or no delay in receiving payment through dental insurance, and you would be completely up-to-date in your practice’s income. We don’t live in a perfect world; however, that doesn’t mean you’re forced to deal with late payments from insurance. The solution? Dental insurance verification. Read on to learn how this one tip can save you time and money.

Over the years, you’ve worked hard, undergone years of training and clinical experience to get where you are today. Don’t you wish you could have a support staff with expertise in your field of dentistry too? With Dental Support Specialties, you can! In addition to general practices, we also assist periodontal offices and oral surgery practices. Read on to learn how we can help each type of practice succeed.

“Good help is hard to find.” You’ve heard the old saying before, but it has never been more applicable than in the last several months. As the economy picks back up, and businesses have reopened, it seems that every company is hiring and desperate for more workers. Although some blame generous unemployment benefits, there may be other factors at play. In the dental field in particular, some practices are struggling to find employees to handle the background administrative work. Fortunately, we have the solution! Here are two major problems with dental staffing and how Dental Support Specialties can meet your needs.

You don’t understand it. Your dental practice should be bringing in more revenue than you are. How can your business perform this inefficiently when you have so many patients already in your system? Do you really need to spend more time and effort acquiring new patients? At first glance, these numbers can be deceiving. The real numbers you need to consider are the inactive patients and those who need to complete a treatment plan. In this blog post, you’ll learn why you need to know these numbers and how Dental Support Specialties can help your practice maximize your management software through chart auditing.

When you go to a store, you pay for the items you purchase right away. Don’t you wish that payments coming to your dental practice could be that simple? While Dental Support Specialties can’t get you instant payments, our dental billing support can help you receive your money on schedule. Having this money available can help you grow your practice and make wise business decisions. Check out these five ways we make sure your practice is paid on time!

You’ve spent months redesigning your website, investing in Google ads, and trying other marketing strategies. During a meeting with your marketing company, you get some concerning results. You aren’t seeing the progress in revenue that you thought you would. Could you need to spend even more in marketing?

Perhaps the problem has nothing to do with how much you’re putting into marketing—it could be that your practice isn’t converting the leads it’s getting from your marketing efforts. Instead of piling more money into more strategies, your time, effort, and resources could be better spent making sure that you’re taking advantage of the leads you already have with a dental answering service.

As a dental administrative service company, we at Dental Support Specialties pride ourselves on our expertise and knowledge in the field. We are experienced with inner workings of dental insurance and chart auditing, as well as many other functions that help make practices successful. At first, you might think that our top priority would be efficiency, but one of our primary concerns is the relationship between your team and your patients. Why is this important? How do we help in this area? Read on to find out!