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Dental Support Specialties Blog

Pros and Cons of Fee-for-Service over Dental Insurance Billing

June 16, 2022

dentist talking and deciding between fee-for-service and dental insurance billing

You’re facing a big decision for your practice—should you stay in-network with dental insurance or become a fee-for-service practice? Before you choose either option, you need to understand the pros and cons of making a huge change to your billing system. Read on to learn about how fee-for-service could help or hurt your practice, as opposed to dental insurance billing.

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Reasons You Need a Specialized Dental Answering Service

June 3, 2022

patient after working with a specialized dental answering service

With summer ramping up, your practice is going to have staff members taking time off for vacation. You know you need a dental answering service to cover for your administrative team, but you are a specialist and offer advanced care not found at your run-of-the-mill family dental practice.

The good news is that Dental Support Specialties can assist oral surgery and periodontic offices as well as general dental practices! After all, no ordinary answering service will do—you need a team that can work with specialty practices. Need more reasons to consider working with us? Read on to learn more.

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Smoother Dental Insurance Verification, More Revenue

May 30, 2022

tooth leaning on money from insurance verification

You’ve invested in marketing for your dental practice, and it seems to be making a difference. Your schedule is filling up, and you’re gaining new loyal patients. Then, why aren’t you seeing your revenue reach the goal you’ve set?

When you take a closer look at the numbers, it becomes clear. You have a ton of claims that haven’t been paid and outstanding bills. If your administrative team hasn’t been doing dental insurance verification properly, you are leaving money you’ve earned on the table. Keep reading to learn why this is a necessary step and how it can affect your income.

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How Outsourcing Dental Billing Can Add Value to Your Practice

May 17, 2022

dental billing that can be outsourced

As nice as it would be to buy new technology or bring on a partner in your dental practice, you have to make smart financial choices. Everything needs to add value to the practice because you have employees to pay, and your entire business hinges on the billing process.

If it is so important to your practice’s success, why would you want to outsource dental billing? Well, entrusting an outside team with this task adds value in several ways. Here are just a few of them!

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3 Little Ways Your Administrative Staff Enhances the Patient Experience

May 4, 2022

patient having a good experience with the administrative staff at the dental office

When you think about improving your patients’ experience with your dental office, you likely think first of enhancing your clinical skills. However, so much more contributes to patient satisfaction. In fact, it starts even before they physically come to your practice!

From the initial phone call all the way through final checkout, there are little ways that your non-clinical, administrative staff can make a huge difference in the kind of experience your patients have every day. Keep reading to learn about just a few of them!

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How to Stop (or Reduce) Cancellations

April 30, 2022

schedule with a cancellation on it

Life happens; sometimes plans don’t always work out. Cancellations are an unfortunate part of seeing patients at a dental practice. They not only disrupt your schedule, but they also mean you’re bringing in less revenue! You won’t be able to get rid of all cancellations; however, there are steps you can take to keep them to a minimum. Read on to learn what these steps are and how Dental Support Specialties can help!

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Learn the Basics: Dental Billing

April 20, 2022

instruments, money, and teeth indicating dental billing

As a highly trained expert in dentistry, you know about the importance and complexities of oral health. It’s your specialty and your business! However, if you aren’t aware of the billing process or assume that the money will magically find its way, you are sorely mistaken.

Dental billing plays an absolutely critical role in the success of your practice. Even if you have amazing clinical skills and a wonderful chairside manner, your practice won’t last long if you aren’t getting paid on schedule most of the time. Keep reading for information that can help make your business successful!

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Financial Mistakes Commonly Made by Dentists

April 5, 2022

notes talking about financial mistakes

When you graduated dental school, you thought you knew enough to have a successful practice. Then, it hits you like a slap to the face—you are a business owner with little financial training! Most dentists go into practice without having much or any knowledge of the accounting side of the business, so there’s no wonder that many dentists make the same major financial mistakes. Keep reading to learn what these common mistakes are and how to correct them.

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Inquire Before You Hire: Questions to Ask a Dental Billing Company

March 29, 2022

dentist having a consultation with a dental billing company

Imagine that you’re interviewing a candidate for a job. You’ve looked at their general qualifications and gotten glowing recommendations from previous employers. Even if they seem like a good match on paper, you wouldn’t hire them without interviewing them first, right? The same concept applies to a dental billing company.

Before you hire anyone to handle your insurance billing or answer phone calls for your practice, you need to ask the right questions. Here are a few things you should know about a dental billing company prior to letting them take part in your business.

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From Slow to Efficient: Streamlining Dental Insurance Verification

March 16, 2022

front desk person streamlining dental insurance verification

As a small business owner, you’re always looking for ways you and your team can operate in the best way possible, not just to help your patients but also assist in the behind-the-scenes tasks. You’d like to be more efficient around the practice, and one area you feel could use some improvement is insurance verification. Believe it or not, this time-consuming process could be more effective. How? Keep reading for tips for streamlining dental insurance verification.

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