Dental Support Specialties

If you’re considering hiring a dental answering service, you may have many questions, especially how do you know whether you’ve found the right company? We recommend asking your prospective candidates, like Dental Support Specialties, these questions to help you determine whether your investment will help your practice. By doing your research beforehand, you can move forward with confidence that you’ve selected the right company to handle your phone calls.

At the end of the year, many people reflect on their progress and make goals to improve the following year. As a small business owner, you may do something similar. How could your dental practice do better in 2022?

Getting and keeping patients is a common struggle in dentistry, which is why you probably invest money into marketing for your practice, maintaining a great website, and providing the best care you can. At first glance, that may seem like everything you need to succeed. So why would you need a dental scheduling company? Read on to learn ways Dental Support Specialties can help you achieve goals for your practice.

Did you know that about 75 percent of the American public has dental insurance benefits? Many patients actively seek out practices that are in-network or at least willing to file claims for them to save on their out-of-pocket costs. Like it or not, dental insurance billing is often a necessary evil to keep patients happy, but it adds a heavy burden for your front desk team. Here are just some of the challenges your team can deal with and how Dental Support Specialties can make the process go much more smoothly.

Imagine calling your doctor to schedule an appointment. You don’t get an answering machine, which is a relief, but when the person on the other end answers, they explain that they need to take a message and call you back another time to book the visit. You hang up without setting an appointment like you were hoping to do.

If you are using a common dental answering service, patients could fall through the cracks and be lost, which costs you patient loyalty and revenue. In this post, you’ll learn how not being able to schedule appointments could be detrimental to your practice and how Dental Support Specialties can make all the difference.

For most people, this time of year is hectic at work, particularly in the health and dental fields. Patients are trying to squeeze in appointments to use their insurance benefits. Plus, you can have staff out on vacation and your own festivities to enjoy.

Now imagine having a new team member start among the chaos. The thought of having to deal with this kind of stress is enough to disturb anyone’s peace and goodwill. Fortunately, the Dental Support Specialties team can work within your dental practice management software right away. Why does this matter? Read on to learn three reasons!

There’s no doubt—we live in the information age. You have more computing power in your phone now than some computers just a few decades ago, and software systems have become much more advanced. As a small business owner, you need to harness the information available to you in order to bring in more revenue. But how? The answer is simple—data tracking and chart auditing. In this post, you’ll learn more about using the data you have to benefit your dental practice and why you should make these tasks a priority in 2022.

Believe it or not, 2021 is quickly drawing to a close. As a dentist, you know this means you could have a surge of patients trying to use their dental insurance benefits before they reset with the new year. Of course, bringing in more revenue is a good thing, but if you aren’t filing insurance payments efficiently, you’re putting your business at a serious disadvantage. Here’s how the process should go, what can go wrong, and why you should outsource dental verification with Dental Support Specialties.

Although it may feel early to be thinking and planning for the holidays, it’s actually the right time to start looking ahead. You love the holidays, and you want your team to enjoy themselves with their loved ones. But who will be answering incoming phone calls while everyone’s out? During the holiday vacation, your patients may want to take advantage of their extra time to call your office and schedule appointments. If no one is there to answer, these patients won’t be able to get dental work in the calendar.

Perhaps you think turning the answering machine on will suffice, or maybe you have an answering service taking messages for you. At first glance, this kind of solution may seem to resolve the problem, but it doesn’t. Here’s the truth about most dental answering services and how Dental Support Specialties is different from the rest.

Can you believe that 2021 is almost over? Compared to 2020, this year has flown by, which means that time is running out for your patients who haven’t used their dental insurance benefits to the fullest potential. Your patients may not have scheduled their final cleaning and checkup or necessary dental work, leaving available insurance money on the table. Your patients are only human and may need to be reminded of their benefits and the fact that they reset in January. In this post, you’ll learn why it’s important to communicate with your patients about how to use their insurance benefits and ways to reach them successfully.

Insurance—it’s a necessary evil in the dentistry profession. If your practice accepts and works with dental insurance, you likely already know the struggles involved. But what other choice do you have? You could actually outsource dental insurance verification to Dental Support Specialties! Here are four reasons why you should consider taking this arduous task off your front desk team’s plate and giving it to us.