Dental Support Specialties

Imagine calling your doctor to schedule an appointment. You don’t get an answering machine, which is a relief, but when the person on the other end answers, they explain that they need to take a message and call you back another time to book the visit. You hang up without setting an appointment like you were hoping to do.

If you are using a common dental answering service, patients could fall through the cracks and be lost, which costs you patient loyalty and revenue. In this post, you’ll learn how not being able to schedule appointments could be detrimental to your practice and how Dental Support Specialties can make all the difference.

For most people, this time of year is hectic at work, particularly in the health and dental fields. Patients are trying to squeeze in appointments to use their insurance benefits. Plus, you can have staff out on vacation and your own festivities to enjoy.

Now imagine having a new team member start among the chaos. The thought of having to deal with this kind of stress is enough to disturb anyone’s peace and goodwill. Fortunately, the Dental Support Specialties team can work within your dental practice management software right away. Why does this matter? Read on to learn three reasons!

There’s no doubt—we live in the information age. You have more computing power in your phone now than some computers just a few decades ago, and software systems have become much more advanced. As a small business owner, you need to harness the information available to you in order to bring in more revenue. But how? The answer is simple—data tracking and chart auditing. In this post, you’ll learn more about using the data you have to benefit your dental practice and why you should make these tasks a priority in 2022.

Believe it or not, 2021 is quickly drawing to a close. As a dentist, you know this means you could have a surge of patients trying to use their dental insurance benefits before they reset with the new year. Of course, bringing in more revenue is a good thing, but if you aren’t filing insurance payments efficiently, you’re putting your business at a serious disadvantage. Here’s how the process should go, what can go wrong, and why you should outsource dental verification with Dental Support Specialties.

Although it may feel early to be thinking and planning for the holidays, it’s actually the right time to start looking ahead. You love the holidays, and you want your team to enjoy themselves with their loved ones. But who will be answering incoming phone calls while everyone’s out? During the holiday vacation, your patients may want to take advantage of their extra time to call your office and schedule appointments. If no one is there to answer, these patients won’t be able to get dental work in the calendar.

Perhaps you think turning the answering machine on will suffice, or maybe you have an answering service taking messages for you. At first glance, this kind of solution may seem to resolve the problem, but it doesn’t. Here’s the truth about most dental answering services and how Dental Support Specialties is different from the rest.

Can you believe that 2021 is almost over? Compared to 2020, this year has flown by, which means that time is running out for your patients who haven’t used their dental insurance benefits to the fullest potential. Your patients may not have scheduled their final cleaning and checkup or necessary dental work, leaving available insurance money on the table. Your patients are only human and may need to be reminded of their benefits and the fact that they reset in January. In this post, you’ll learn why it’s important to communicate with your patients about how to use their insurance benefits and ways to reach them successfully.

Insurance—it’s a necessary evil in the dentistry profession. If your practice accepts and works with dental insurance, you likely already know the struggles involved. But what other choice do you have? You could actually outsource dental insurance verification to Dental Support Specialties! Here are four reasons why you should consider taking this arduous task off your front desk team’s plate and giving it to us.

Basically anyone can answer a phone. It doesn’t take much to do the bare-bones minimum of saying hello, taking a message, and hanging up, which is what most dental answering service companies do. You may think all dental answering services are the same; however, Dental Support Specialties takes your incoming calls differently. How are we unique? Why is it important to have a skilled expert answer incoming calls? Read on to find out!

You can hear a pin drop. Your practice is empty again, just waiting for the next scheduled patient to come. A gap now and then isn’t the end of the world, but they are lost opportunities to bring in additional revenue. But did you know that you don’t have to attract new patients in order to increase your productivity? Here are three tips for maximizing your current patient scheduling and keeping your schedule full.

You don’t understand it—for the number of patients you have on record, your practice should be making more revenue. Sure, you could invest more time and money in trying to bring in new patients, but you already have a pretty decent list of patients to work with. What’s the answer to help your practice succeed and have more rewarding scheduling? Following up with the patients who have cancelled appointments and have treatment plans still needing to be completed. Keep reading the post below to learn how to follow up with these patients and maximize your existing patient base.