Dental Support Specialties Blog

You hire a dental answering service to take calls that come in while your staff members are out on vacation. However, you worry about how well they will represent your practice. What if the patient has questions? What if your practice is a specialty office? Can the service company still help you?

Before you decide to hire a service company like Dental Support Specialties, you want to know they can handle the challenges that come up. Our team is uniquely qualified to serve three types of dental practices: general, periodontal, and oral surgery. Here are the challenges we often face with these types of practices and how we address them.

Just when you get into a groove, a staff member decides to leave for another practice, moves, or simply is out on parental leave for several months. You dread the idea of having to start from scratch with someone new. There are so many steps involved with bringing a new dental employee onboard, but you worry that turning to a support company may be just as difficult.

We have excellent news! Instead of hiring someone new, Dental Support Specialties takes care of the most time-consuming steps for you and integrate quickly with your team. What are the steps we save you from? Read on to find out!

The countdown is over. The ball has dropped. It’s now 2022! You may have plenty of personal resolutions, but do you have any goals for your practice? Would you like to bring on an associate? Or maybe you’re considering hiring more hygienists or dental assistants.

Before making a costly decision about your business, you need to have all the numbers straight, which can be difficult if you still have unpaid dental insurance bills. Now is the perfect time to work with Dental Support Specialties to get your practice’s dental insurance verification in line.

To have a successful small business, you bring in as much revenue as you can. However, more income isn’t the only way to become profitable—you also have to cut down on your expenses. In a dental practice, there are plenty of costs and overhead: rent, equipment, supplies, phone and internet, just to name a few. At first glance, it may seem like adding on another service would only add to your expenses, but Dental Support Specialties can actually help reduce your expenses. How? Read on to find out!

If you’re considering hiring a dental answering service, you may have many questions, especially how do you know whether you’ve found the right company? We recommend asking your prospective candidates, like Dental Support Specialties, these questions to help you determine whether your investment will help your practice. By doing your research beforehand, you can move forward with confidence that you’ve selected the right company to handle your phone calls.

At the end of the year, many people reflect on their progress and make goals to improve the following year. As a small business owner, you may do something similar. How could your dental practice do better in 2022?

Getting and keeping patients is a common struggle in dentistry, which is why you probably invest money into marketing for your practice, maintaining a great website, and providing the best care you can. At first glance, that may seem like everything you need to succeed. So why would you need a dental scheduling company? Read on to learn ways Dental Support Specialties can help you achieve goals for your practice.

Did you know that about 75 percent of the American public has dental insurance benefits? Many patients actively seek out practices that are in-network or at least willing to file claims for them to save on their out-of-pocket costs. Like it or not, dental insurance billing is often a necessary evil to keep patients happy, but it adds a heavy burden for your front desk team. Here are just some of the challenges your team can deal with and how Dental Support Specialties can make the process go much more smoothly.

Imagine calling your doctor to schedule an appointment. You don’t get an answering machine, which is a relief, but when the person on the other end answers, they explain that they need to take a message and call you back another time to book the visit. You hang up without setting an appointment like you were hoping to do.

If you are using a common dental answering service, patients could fall through the cracks and be lost, which costs you patient loyalty and revenue. In this post, you’ll learn how not being able to schedule appointments could be detrimental to your practice and how Dental Support Specialties can make all the difference.

For most people, this time of year is hectic at work, particularly in the health and dental fields. Patients are trying to squeeze in appointments to use their insurance benefits. Plus, you can have staff out on vacation and your own festivities to enjoy.

Now imagine having a new team member start among the chaos. The thought of having to deal with this kind of stress is enough to disturb anyone’s peace and goodwill. Fortunately, the Dental Support Specialties team can work within your dental practice management software right away. Why does this matter? Read on to learn three reasons!

There’s no doubt—we live in the information age. You have more computing power in your phone now than some computers just a few decades ago, and software systems have become much more advanced. As a small business owner, you need to harness the information available to you in order to bring in more revenue. But how? The answer is simple—data tracking and chart auditing. In this post, you’ll learn more about using the data you have to benefit your dental practice and why you should make these tasks a priority in 2022.