Dental Support Specialties

If you’ve working in the dentistry business for any amount of time, you know how valuable forming relationships with your patients can be. Getting new patients is obviously a good thing, but retaining loyal, satisfied patients ensures your future success.

When patients are in the chair, you’re pretty good about getting to know them, making them feel at home, and building essential trust. But did you know that the process of forming relationships with patients can begin beforehand? At Dental Support Specialties, we offer remote services like chart auditing, but we’re all about patient relationships! Here are three ways we can get the ball rolling for you.

You don’t get it—you aren’t bringing in as much revenue as you think you should be. According to the numbers, you have tons of patients, but your schedule doesn’t stay consistently full. Have you checked how many of your patients are active?

The process of determining active and inactive patients, called chart auditing, does require a bit of time and effort, but doing it is essential for your practice’s productivity. Keep reading to learn why knowing how many patients are active is important and how Dental Support Specialties can help you focus your outreach efforts on those who need it most.

You’re facing a big decision for your practice—should you stay in-network with dental insurance or become a fee-for-service practice? Before you choose either option, you need to understand the pros and cons of making a huge change to your billing system. Read on to learn about how fee-for-service could help or hurt your practice, as opposed to dental insurance billing.

With summer ramping up, your practice is going to have staff members taking time off for vacation. You know you need a dental answering service to cover for your administrative team, but you are a specialist and offer advanced care not found at your run-of-the-mill family dental practice.

The good news is that Dental Support Specialties can assist oral surgery and periodontic offices as well as general dental practices! After all, no ordinary answering service will do—you need a team that can work with specialty practices. Need more reasons to consider working with us? Read on to learn more.

You’ve invested in marketing for your dental practice, and it seems to be making a difference. Your schedule is filling up, and you’re gaining new loyal patients. Then, why aren’t you seeing your revenue reach the goal you’ve set?

When you take a closer look at the numbers, it becomes clear. You have a ton of claims that haven’t been paid and outstanding bills. If your administrative team hasn’t been doing dental insurance verification properly, you are leaving money you’ve earned on the table. Keep reading to learn why this is a necessary step and how it can affect your income.

As nice as it would be to buy new technology or bring on a partner in your dental practice, you have to make smart financial choices. Everything needs to add value to the practice because you have employees to pay, and your entire business hinges on the billing process.

If it is so important to your practice’s success, why would you want to outsource dental billing? Well, entrusting an outside team with this task adds value in several ways. Here are just a few of them!

When you think about improving your patients’ experience with your dental office, you likely think first of enhancing your clinical skills. However, so much more contributes to patient satisfaction. In fact, it starts even before they physically come to your practice!

From the initial phone call all the way through final checkout, there are little ways that your non-clinical, administrative staff can make a huge difference in the kind of experience your patients have every day. Keep reading to learn about just a few of them!

Life happens; sometimes plans don’t always work out. Cancellations are an unfortunate part of seeing patients at a dental practice. They not only disrupt your schedule, but they also mean you’re bringing in less revenue! You won’t be able to get rid of all cancellations; however, there are steps you can take to keep them to a minimum. Read on to learn what these steps are and how Dental Support Specialties can help!

As a highly trained expert in dentistry, you know about the importance and complexities of oral health. It’s your specialty and your business! However, if you aren’t aware of the billing process or assume that the money will magically find its way, you are sorely mistaken.

Dental billing plays an absolutely critical role in the success of your practice. Even if you have amazing clinical skills and a wonderful chairside manner, your practice won’t last long if you aren’t getting paid on schedule most of the time. Keep reading for information that can help make your business successful!

When you graduated dental school, you thought you knew enough to have a successful practice. Then, it hits you like a slap to the face—you are a business owner with little financial training! Most dentists go into practice without having much or any knowledge of the accounting side of the business, so there’s no wonder that many dentists make the same major financial mistakes. Keep reading to learn what these common mistakes are and how to correct them.