Dental Support Specialties

It’s been a while since you’ve thought about how the dental insurance verification process works in great detail, but now you have a new team member just learning the ropes. You don’t want to leave anything out so that they can avoid making mistakes later. To make it easier for you to train them, here is a four-step checklist or guide to make sure everything insurance related gets done properly.

As you say goodbye to a patient, you turn to see who’s next and find that you have a sizeable gap in the schedule. Lulls every now and then aren’t detrimental to your business, but if your schedule doesn’t stay full on a consistent basis, you’re missing opportunities to bring in revenue. That is harmful to your business! How can you make sure you fill your dental schedule regularly with productive work? Read these four tips from Dental Support Specialties to find out.

You’ve listed job postings on several sites, but you’re not getting many bites so far. You want someone competent, friendly, and hardworking to join your front desk team at your dental practice, but finding and holding onto good employees is tough right now!

Understanding the situation and learning about your best, affordable options can help you know how to overcome these staffing struggles. Keep reading to get this insight from Dental Support Specialties.

If you’ve working in the dentistry business for any amount of time, you know how valuable forming relationships with your patients can be. Getting new patients is obviously a good thing, but retaining loyal, satisfied patients ensures your future success.

When patients are in the chair, you’re pretty good about getting to know them, making them feel at home, and building essential trust. But did you know that the process of forming relationships with patients can begin beforehand? At Dental Support Specialties, we offer remote services like chart auditing, but we’re all about patient relationships! Here are three ways we can get the ball rolling for you.

You don’t get it—you aren’t bringing in as much revenue as you think you should be. According to the numbers, you have tons of patients, but your schedule doesn’t stay consistently full. Have you checked how many of your patients are active?

The process of determining active and inactive patients, called chart auditing, does require a bit of time and effort, but doing it is essential for your practice’s productivity. Keep reading to learn why knowing how many patients are active is important and how Dental Support Specialties can help you focus your outreach efforts on those who need it most.

You’re facing a big decision for your practice—should you stay in-network with dental insurance or become a fee-for-service practice? Before you choose either option, you need to understand the pros and cons of making a huge change to your billing system. Read on to learn about how fee-for-service could help or hurt your practice, as opposed to dental insurance billing.

With summer ramping up, your practice is going to have staff members taking time off for vacation. You know you need a dental answering service to cover for your administrative team, but you are a specialist and offer advanced care not found at your run-of-the-mill family dental practice.

The good news is that Dental Support Specialties can assist oral surgery and periodontic offices as well as general dental practices! After all, no ordinary answering service will do—you need a team that can work with specialty practices. Need more reasons to consider working with us? Read on to learn more.

You’ve invested in marketing for your dental practice, and it seems to be making a difference. Your schedule is filling up, and you’re gaining new loyal patients. Then, why aren’t you seeing your revenue reach the goal you’ve set?

When you take a closer look at the numbers, it becomes clear. You have a ton of claims that haven’t been paid and outstanding bills. If your administrative team hasn’t been doing dental insurance verification properly, you are leaving money you’ve earned on the table. Keep reading to learn why this is a necessary step and how it can affect your income.

As nice as it would be to buy new technology or bring on a partner in your dental practice, you have to make smart financial choices. Everything needs to add value to the practice because you have employees to pay, and your entire business hinges on the billing process.

If it is so important to your practice’s success, why would you want to outsource dental billing? Well, entrusting an outside team with this task adds value in several ways. Here are just a few of them!

When you think about improving your patients’ experience with your dental office, you likely think first of enhancing your clinical skills. However, so much more contributes to patient satisfaction. In fact, it starts even before they physically come to your practice!

From the initial phone call all the way through final checkout, there are little ways that your non-clinical, administrative staff can make a huge difference in the kind of experience your patients have every day. Keep reading to learn about just a few of them!