In some choices in life, such as choosing a restaurant, several of the options are equally good. You can employ the age-old “eeny, meeny, miny, moe” technique and probably be just fine. However, important decisions require careful consideration and weighing options before selecting the right one. In your dental practice, for instance, you can’t afford to be lackadaisical about significant business choices. If you want to have a dental answering service, you’ll need to make sure they have these essential features.

In 2024, do you have goals you want to achieve for your dental practice? If you’re like most practice owners, you probably want to get more patients through the door. Once they’re in your office, your clinical prowess and personable chairside manner can win them over, but if you aren’t using a call answering service (or the right one), you could lose potential patients with the first phone call.

Although the year is basically half over, it’s not too late to take a step in the right direction for your practice. Here are three good reasons you should take advantage of a call answering service now.

In evaluating your practice’s performance, you’ve found that many phone calls are going unanswered. You’re not alone! In fact, about 25 to 33 percent of phone calls to dental practices aren’t picked up. And many of these are a lost opportunity to get a new patient or schedule an appointment that could raise your revenue. Obviously, you should seriously consider a dental call answering service like Dental Support Specialties (DSS).

However, not all answering service companies are the same. In fact, DSS has some important distinctions that separate our team from the rest.