Did you know that about 75 percent of the American public has dental insurance benefits? Many patients actively seek out practices that are in-network or at least willing to file claims for them to save on their out-of-pocket costs. Like it or not, dental insurance billing is often a necessary evil to keep patients happy, but it adds a heavy burden for your front desk team. Here are just some of the challenges your team can deal with and how Dental Support Specialties can make the process go much more smoothly.

Imagine calling your doctor to schedule an appointment. You don’t get an answering machine, which is a relief, but when the person on the other end answers, they explain that they need to take a message and call you back another time to book the visit. You hang up without setting an appointment like you were hoping to do.

If you are using a common dental answering service, patients could fall through the cracks and be lost, which costs you patient loyalty and revenue. In this post, you’ll learn how not being able to schedule appointments could be detrimental to your practice and how Dental Support Specialties can make all the difference.

For most people, this time of year is hectic at work, particularly in the health and dental fields. Patients are trying to squeeze in appointments to use their insurance benefits. Plus, you can have staff out on vacation and your own festivities to enjoy.

Now imagine having a new team member start among the chaos. The thought of having to deal with this kind of stress is enough to disturb anyone’s peace and goodwill. Fortunately, the Dental Support Specialties team can work within your dental practice management software right away. Why does this matter? Read on to learn three reasons!