How a Dental Answering Service Helps Patient-Practice Relationships

March 22, 2019

Filed under: Uncategorized — dentalsupportteam @ 11:07 pm
A person dialing a mobile phone.

As a dental practice, your goal is not only to provide the best dental care possible. It’s also to make patients feel welcome when they arrive and prepared once they come back. It’s about making them feel comfortable during every step of their dental appointment. This should include the initial contact to your practice, especially if it’s over the phone. The last thing they should hear is an answering machine with no one to help them.

With the help of a dental answering service, you can take the hassle out of scheduling while still ensuring that your new and existing patients are getting the service they deserve.

(more…)

How a Dental Answering Service Can Audit Your Patient Base

March 16, 2019

Filed under: Uncategorized — dentalsupportteam @ 6:00 pm
A dentist staring at a monitor.

When you’re running around the office serving patients, the last thing on your mind is taking a look at the data your practice has already collected. However, chart auditing is one of the most commonly overlooked tasks in the dental office, and yet it has some of the most potential when it comes to maximizing your profits.

It’s important to keep in mind that dental answering services are not only focused on answering the phone when you’re not available. Learn how a thorough chart auditing and patient reactivation program can help get your current patients in the practice more consistently!

(more…)

A Dental Answering Service Should Work With All Dental Practices!

March 6, 2019

Filed under: Uncategorized — dentalsupportteam @ 5:14 pm
A woman speaking on the phone via a headset.

Whether you need help answering the phone or working through insurance claims, managing the ins and outs of your dental practice can be incredibly difficult without the right team. It doesn’t matter if you’re a general dentist, periodontist, prosthodontist, orthodontist, or oral surgeon, a dental answering service can help you manage your administrative workload. At the end of the day, improving your practice’s profitability and giving you the time needed to focus on patients are the two highest priorities to meet.

(more…)