Insurance is becoming an increasingly important part of the healthcare market, particularly for dentistry. For many practices, choosing to be out-of-network with providers simply isn’t an option anymore, and this brings about all the responsibilities of dealing with insurance companies and reimbursements. Of course, one of the first things you need to handle tends to be a stumbling block in itself: insurance verification. Simply making sure your patients are covered and for how much often turns into a huge time waster for your staff when they could be helping multiple patients or getting your office organized. Here at Dental Support Specialties, we would be happy to take this off of your plate, not only giving your staff more time, but also securing a steady cash flow into your practice. (more…)

You’ve used a dental answering service for a while now because you were having issues covering your phones at all the times you needed, and while it’s great that more calls are being received, your answering service still leaves a lot to be desired. When a patient calls, it’s extremely obvious that they aren’t talking to your practice, they can’t get their questions answered, and they usually end the call frustrated without scheduling an appointment, which directly impacts your practice. You still need an answering service, but isn’t there one that can do a better job of actually becoming part of your practice?

At Dental Support Specialties, that’s exactly our goal. We’ll not only answer your phones, but we’ll also make sure your patients always feel like they are talking directly to you. (more…)

Simply taking care of patients is a full time job in itself, but handling your billing is essential, too. Otherwise, you don’t really have a practice! Dealing with insurance companies and accounts receivable can be a time consuming and uncomfortable process for some of your staff members, but it has to happen. Whether you’re up to your ears in insurance claims or have patients with thousands in outstanding fees, Dental Support Specialties can help you with your dental billing, turning a problem into cash in your pocket and peace of mind.   (more…)