Dental Support Specialties Blog

If you’re like many dental practices throughout the country, you may still be recovering from the “Great Resignation” during and in the aftermath of the COVID-19 pandemic. When over 50 million workers left their jobs in 2021 and 2022, many businesses, including dental offices, struggled with hiring and keeping their employees, particularly with those who handle dental billing. If you want to overcome and avoid hiring and retention issues, you need the following information.

When you purchase an item online or at a store, it has what’s called a SKU, or a stock keeping unit or number which distinguishes a particular product from others. By tracking these SKUs, stores can know how popular or in-demand a certain product is. In the oral health field, dental coding, also called CDT codes, assists with financial success for practice owners as well because every insurance claim must be documented and approved to receive payment. In this post, you’ll learn more about dental coding, how it can impact your bottom line, and how you can make the whole billing process smoother.

For any business in every field, an essential element to decide and build is your financial policy. Although transactions are typically simple in retail and stores, even these companies must decide and make their policies clear to get their money while avoiding customer dissatisfaction, harm to their reputation, or even lawsuits.

In your own dental office, you have the authority and power to build your financial policy, but unless your patients can easily understand it, you could lose patients and revenue. Here are the steps you’ll need to take to form this policy. It can help your practice not only get paid efficiently but also reinforce positive relationships with patients.

In nearly every industry, efficiency and streamlining processes are almost always a priority. After all, the less time it takes to accomplish something, the more you can spend doing some other important task and lead to more profitability. In dentistry, particularly in billing, many little things can stand between you and the money you’ve earned by treating patients. How can you streamline dental billing so that you can receive payment on time? Follow these tips!

No one enjoys being denied whether it’s a job opportunity, a request for a date, or an insurance claim. In contrast to the first two, insurance claims fortunately can be appealed and later approved. At your dental practice, obviously you want to keep denied claims to a minimum through insurance verification, but one or two might happen because you and your team are human! However, it matters how you respond. Here are the steps for appeal and how to have a more successful business in dentistry!

Everyone makes mistakes now and then, but little things can lead to huge consequences. When it comes to dental insurance claims, little details can mean the difference between approved, on-time payment and having to rework and fix them. Facing denied claims can force your practice to struggle financially or even face fraud charges. What are common reasons dental insurance claims get denied? Understanding the answers can help you avoid making these mistakes and save countless hours of rework and get money you’re owed.

When humans are involved, mistakes are bound to find their way into a business. No matter how successful a dental practice is, the team can always improve in some way. Especially for practices that struggle, auditing your revenue cycle management can be extremely beneficial but also difficult to fit into an already tight schedule. Continue reading this post to learn why and how to make this revenue cycle management audit more feasible and dental billing more successful for your practice.

How do you measure performance? For athletes, timing their mile run, number of points, and other metrics allow them to identify what they do well and areas they can improve in. In a dental practice, what metrics do you need to know to discover how you’re doing? What are the key performance indicators (KPIs) for your dental billing you should keep track of consistently? Here are some of the main ones to measure on a regular basis.

If you want your small business to weather the economy for decades, you can’t jump on every trend bandwagon. However, if you don’t adapt to changing times, you will fall behind in relevance and convenience, become less efficient, and quickly age out of business. Right now, certain trends are worth paying attention to and can help your team work smarter with a better dental billing strategy. Keep reading to learn what these trends are and how you can adapt to financially thrive in a new economic environment.

In various situations, you hear the saying: a good defense starts with a good offense. Translated to everyday language, being proactive and addressing issues early can protect you from harm. In a dental office setting, particularly when it comes to your finances, an example of this approach is called dental insurance verification. Using their information collected at the time of booking the visit, you basically need to confirm what benefits your patient has available before they come into your office. How does this early step protect your business? Keep reading to find out!